What does a CDP survey analyse ?
1. What does CDP
evaluate ?
Stress – Labour
Behaviour – Level of Quality… are results of company in-house
organisation schemes
Example : The success
of an organisation is fulfilled through its market competitiveness.
This success results
amongst others from the standards the organisation uses to
communicate. Internally, an organisation has group behaviours that
determine its efficiency to perform successfully.
Group behaviours come
out of the way people work together and from each individual’s
motivation level.
To give “Information
on Time”, the people concerned need to know the content and
appropriateness of such information.
“Timing of
Information” is consequently the result or consequence of internal
group behaviour.
The content and
appropriateness of the information require people to participate in
the decision-making where such information is made available and
discussed.
A company where
participation in decision-making is integrated in the internal group
behaviours, shows a culture that propel motivating factors such as
Ownership, Human Skills and Clear Goals.
Implementing a CDP
survey, the company will find out how high or low is the timing of his
information, how developed is its participation in decision-making
process and the level of the Ownership, Human Skills and Clear Goals
factors.
Still, it is of
importance to know which of these Key Success Factors, Ownership,
Human
Skills or Clear
Goals, influences the most the level of “Timing of Information”. CDP
indeed recommends some actions that are particular to each of these
Key Success Factors.
Selecting the
un-appropriate KSF may affect and jeopardise the employee’s
motivation.
The choice of the
most appropriate KSFs is done according to 2 criteria :
The KSF with the best
result will be selected as a positive area to strengthen : recognised
by the respondents to the survey as the best Key Success Factor, it is
considered as part of the culture of the company that must be kept and
enhanced, expanded and matured since it is shared by everyone in the
organisation.
2 other KSFs will be
selected.
The ones with the
lowest results or Development Areas are indeed the ones perceived in
the company culture and recognised by the respondents to the CDP
survey as expected to be developed and taken care of.
These 2 KSFs will
increase the overall level of motivation of the employees.
They directly will
influence the individuals’ behaviour.
They are considered
as the Critical Factors that will amplify and raise the people
participation.
Through this
above-mentioned criterion, 3 determining KSFs have been chosen.
They will be
developed in the organisation through an action plan.
There are no grounds
to perform employees’ survey if no implementation of actions is
foreseen subsequently.
Carrying out analyses
of employees’ expectations hastens hopes and aspirations.
2.Which factors does the CDP model analyse
?
3.Which information does the CDP model provide
?
